Effective Date: 27-06-2024

RPL Silver Craft (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with us.

1. Information We Collect

We may collect and process the following data about you:

• Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
• Payment Information: Payment details are collected and processed by our payment gateway partners. We do not store any payment information on our servers.
• Usage Data: We may collect information about how you use our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders: We use your personal information to process payments, ship products, and provide customer support.
• To improve our website and services: We analyze usage data to enhance the functionality and user experience of our website.
• To communicate with you: We may send you updates about your orders, promotional offers, and other information related to our services.

3. Data Storage and Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Payment Information

All payment transactions are processed through secure gateways provided by our payment partners. We do not store or have access to your payment information. Our payment partners are compliant with industry standards and regulations to ensure the security of your payment data.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device. You can choose to accept or decline cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: